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Mindtools has some great resources on problem solving; including a quiz to assess your abilities, problem-solving techniques and strategies and tips to improve your problem solving skills.Any workplace, project or task will have challenges or obstacles which need to be overcome.You may have to deal with problems such as: However, the basic problem-solving process remains the same even if the problems identified differ.
You may think you know, but you need to check it out.
Sometimes, it is easy to focus on symptoms, not causes.
Sometimes really silly ideas can contain the germ of a superb solution.
Too often, people move too quickly into making a choice without really considering all of the options.
This is where the creative side of problem solving really comes in.
Brainstorming with a group can be an excellent tool for identifying potential alternatives. Write down these ideas, even if they seem somewhat zany or offbeat on first impression.If an organisation employs people who are adept at solving problems at all levels, it reduces the need for complex chains of command or lessens demand on managers' time.In short, it will help save time and therefore money.You will have to work much harder to get a satisfactory solution.Once you have made a decision, it must be implemented. You may have to plan for a short-term closure while the necessary changes are being made.It may seem obvious what you have to do to address the problem.Occasionally, this is true, but most times, it is important to identify possible alternatives.Problem solving and decision making belong together. They may have highly creative ways to address the problem, but cannot explain why they have chosen this approach.You cannot solve a problem without making a decision. The most effective method uses both rational and intuitive or creative approaches.You use a rational approach to determine what the problem is.The questions you might ask include: For example, the apprentice you supervise comes to you saying that the electric warming oven is not working properly.